To guard against this, we suggest you make a disk image copy of your system installer disk before performing this firmware update. Share Facebook Twitter Reddit. I am affected by this problem too. One solution that a Mac representative gave me was to make sure the laptop sorry notebook was on a flat hard surface – this actually seemed to solve my burning DVD dilemma or it could just have been the ‘hit’ time instead of the miss anyways just experienced the problem again but on a CD this time. Those arguing against faulty hardware as the underlying cause point to the fact that a wide variety of Macs and drives are affected. Those are big numbers for the forums — and in fact a similar thread has garnered more than 19, views — and indicate that Jim is far from the only one experiencing this problem.

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I just upgraded the superdrive firmware don? I really expected better.

Everyone here knows that it is a problem. CNET’s best of After discussing the problem with my daughter, who attends a college where the art school mztshita Macbooks for their students, her comment to me was eye-opening.

Causes Offered — Given these symptoms, users have been putting their heads together, talking with Apple Geniuses, and consulting with other knowledgeable techies to arrive at some possible causes. The screen is completely dark and does not react although I removed the batery and power cord.


Another thread on Mahshita problems that Apple has marked “Answered”, but it hasn’t been answered at all:. The macsales guy mislead me, saying the Panasonic drive was more reliable. So it appears that Apple?

SuperDrive Firmware Update (#2): Successes, failures, repeating dialog – CNET

Typical of the idea of TidBits, your article is “the missing link” in owning a Mac. Reader jonrichardson immediately posted a comment that a CD he? Yesterday we reported the release of SuperDrive Firmware Update 2. Those arguing against faulty hardware as the underlying cause point to the fact that a wide variety of Macs and drives are affected. We delete comments that violate our policywhich we encourage you to read. It’s a slap in the face of each of us as consumers that Apple continues to turn a blind eye to this problem.

A number of readers are also reporting a repeated failure of the firmware installer to find an updateable drive:. Symptoms and Variables — These SuperDrive-related problems evince a few common symptoms: It is a widespread problem, and nothing to do with Snow Leopard since I haven’t gone there yet.

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MATSHITA DVD-R UJ-857E resources, firmwares and drivers

The computer however was shutting down and I could not stop it. The last thing you want to do is to disable your internal optical ujj, since this may leave you with no way to run your system installer disks in case you need to reinstall the system. A smaller group of users on the forums believe the installation of Snow Leopard is to blame, though many others are quick to point out that these problems have existed long before Snow Leopard.


I passed on their offer, bought kj new drive off eBay and installed it myself at a significantly lower cost.

Some find the issue is intermittent, while others find it constant. Also annoying was that the replacement drive didn’t fit quite right, because the snap-in carrier replaces the bezel at the mouth of the drive. Apple does not make it clear what other models of optical drive, if any, require the update. One user over on Apple? No way to treat us fanboys.

Exploring Widespread SuperDrive Problems – TidBITS

I had this problem with a brand-new iMac last summer. This has happened to me with four or five MacBook Pros a few 15″, one 17″all of them with SuperDrives.

Restart the computer, quit all running applications, make sure the computer is powered from the mains, and install the updater. Upon return it was fine.

The first drive was replaced, but the problem persisted. Some users who found their optical drive? Some are unable to mount any disc of any kind.